Getting Started

Throughput

The ideal laser tag layout features separate Briefing and Vesting (or suit-up) areas. Depending on the length of your standard game, the goal is to play 3 to 6 games per hour. For the examples below we have assumed a 20 minute experience for 3 games per hour. This 20 minute experience includes 12 minutes of game play, 4 minutes of briefing, and 4 minutes of vesting, team selection, and last minute questions. Because the briefing can be completed while the previous game is still ongoing, your staff should have an extra 3 minutes between games to react to unusual delays, complete any urgent tasks, and keep your games on schedule.

game flow illustration game flow illustration game flow illustration game flow illustration

Ticketing

There are a few common options for distributing tickets for each game: Multi-colored game cards, printed receipts, or first come first serve.
Your LaserBlast system includes 6 sets of game passes in various colors, each color representing a different time slot. LaserBlast passes are a set of laminated cards in 6 colors for easy identification. Each pass will represent one game for one player. This pass is the customer′ s ticket into the game of laser tag and is sold from your main POS station. The color of the pass will correspond to an upcoming time slot. For a 20 player system, you would begin the day with 20 passes of each color at your POS station. If a guest purchased 3 games of laser tag, the attendant would record the transaction on your POS, and hand the guest 3 passes, each with a different color corresponding to a different time slot.

Printed Receipt Some POS systems will allow you to track the number of players booked for each time slot for the day ahead, and prevent your staff from overbooking any particular time slot. These systems typically provide a printed receipt that indicates the time of the game that the guest has purchased, and the number of players paid for that timeslot. Instead of a colored game pass, this printed receipt is the guests′ ticket into the game.

With either of these methods your staff will announce from the front counter that its time for all players in the blue (or 3:30) game to report to the briefing area, beginning with about 7 minutes left in the previous game. The cashier then tells the laser tag attendant how many players have signed up for the game. As the players enter the briefing area, they must hand their ticket to the attendant. Once the laser tag attendant has collected all of the tickets, they begin the briefing video and return the tickets to the front desk.

The first come first serve method is the simplest and makes it very easy for your guest to purchase a game, but doesn't allow you to schedule walk-in players in advance. It works like the other methods except that players queue up outside of the briefing room and don't reserve or pay until their game card is swiped as they enter the briefing area.